1. Purpose of this notice
This Privacy Notice applies to the public ISS CareTrack website, including general informational pages and demo request forms. It is intended to explain what limited information may be collected through this public website and how that information may be used.
This notice does not replace a final production privacy policy, HIPAA policy, business associate agreement, security policy, or provider-specific compliance documentation. Those documents should be finalized before production use involving real patient information.
2. Information we may collect
When you use the public website or submit a demo request, we may collect information such as:
- Your name
- Your organization name
- Your email address
- Your phone number, if provided
- Your role or job function
- Your message or demo request details
- Basic technical information such as browser type, date/time of access, and general website activity logs
3. Information you should not submit
The public website and demo request form should not be used to submit sensitive health or patient-related information. Do not submit:
- Patient or individual names
- Medicaid, Medicare, or insurance identifiers
- Dates of birth or personal identifiers for individuals served
- Diagnosis, treatment, care plan, or service documentation details
- Incident report details involving real individuals
- Any other protected health information or confidential provider records
4. How we use information
Information submitted through the public website may be used to:
- Respond to demo requests or inquiries
- Schedule or coordinate product discussions
- Understand provider interest in ISS CareTrack
- Improve the public website and product messaging
- Maintain basic website security and operational records
5. Prototype application environment
The ISS CareTrack application is currently being developed and tested using demo data only. Until production hosting, security controls, policies, and compliance requirements are finalized, users should not enter real patient information or production provider documentation.
Before production use, the application environment is expected to be migrated to a HIPAA-conscious hosting arrangement with appropriate agreements, safeguards, access controls, and operational procedures.
6. Email communications
If you submit a demo request or contact ISS CareTrack by email, your message may be used to respond to your inquiry. Email should not be used to send patient information, confidential provider records, incident details, billing records, or other sensitive data.
7. Information sharing
ISS CareTrack does not intend to sell personal information submitted through the public website. Information may be shared only as needed to respond to inquiries, operate the website, support development, comply with legal obligations, or protect the security and integrity of the service.
8. Data security
Reasonable administrative, technical, and organizational safeguards should be used to protect information submitted through the public website. However, because ISS CareTrack is still in prototype development, users should avoid submitting sensitive or regulated information until production controls are finalized.
9. Third-party services
The public website may rely on hosting, email, domain, or other technical service providers. Any production use involving regulated healthcare information should be reviewed to ensure appropriate agreements and safeguards are in place.
10. Updates to this notice
This Privacy Notice may be updated as ISS CareTrack moves from prototype development toward production readiness. The updated version will be posted on this website with a revised effective date.
11. Contact
For questions about this Privacy Notice or to request additional information, contact:
Email: info@isscaretrack.com
Effective date: July 1, 2026